latitude d620 service manual

latitude d620 service manual

We are a trusted supplier to 1000s of schools, government agencies, military and repair shops worldwide. Send your laptop to the Dell Experts! Parts-People began as a small company 17 years ago in an extra bedroom of my house. I had saved a small sum of money to purchase some computer parts and began selling them on eBay. After a few months I realized that people needed a place to go for Dell parts so I began building our website. Since we are located in Austin, Texas, where Dell.com was founded, I was able to set up a solid supply line with Dell. From the start, we focused on customer satisfaction and selling quality parts. We have grown a lot since 2002 but still and always the customer will come first. You will find that we go above and beyond with every order and offer free resources and support before and after the sale. These installation instructions have be made into 7 easy to follow printable steps.This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process.

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The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. This will take you set by set through the complete installation and replacement process. The only tools needed is a small phillips head screw driver and a small flat head screw driver. You might not need every tool for every procedure. It is important for users to have sufficient RAM because the larger amount of RAM allows more programs to be executed simultaneously. The D620 system has two available SODIMM slots to support up to 4GB of RAM.However the end user can purchase a third party SATA drive larger than 100GB if they chose. The D620 has a dual core processor that makes it able to run multiple tasks efficiently. Since the Latitude is meant to be used for business purposes the parts are standardized throughout the device, so spare parts are easier to find for support. The D620 also has superior built in wifi that supports a wide spectrum of wireless devices. You might not need every tool for every procedure.

It is important for users to have sufficient RAM because the larger amount of RAM allows more programs to be executed simultaneously. The D620 system has two available SODIMM slots to support up to 4GB of RAM.However the end user can purchase a third party SATA drive larger than 100GB if they chose. The D620 has a dual core processor that makes it able to run multiple tasks efficiently. Since the Latitude is meant to be used for business purposes the parts are standardized throughout the device, so spare parts are easier to find for support. The D620 also has superior built in wifi that supports a wide spectrum of wireless devices. You might not need every tool for every procedure. It is important for users to have sufficient RAM because the larger amount of RAM allows more programs to be executed simultaneously. The D620 system has two available SODIMM slots to support up to 4GB of RAM.However the end user can purchase a third party SATA drive larger than 100GB if they chose. The D620 has a dual core processor that makes it able to run multiple tasks efficiently. Since the Latitude is meant to be used for business purposes the parts are standardized throughout the device, so spare parts are easier to find for support. The D620 also has superior built in wifi that supports a wide spectrum of wireless devices. You might not need every tool for every procedure. It is important for users to have sufficient RAM because the larger amount of RAM allows more programs to be executed simultaneously. The D620 system has two available SODIMM slots to support up to 4GB of RAM.However the end user can purchase a third party SATA drive larger than 100GB if they chose. The D620 has a dual core processor that makes it able to run multiple tasks efficiently. Since the Latitude is meant to be used for business purposes the parts are standardized throughout the device, so spare parts are easier to find for support.

The D620 also has superior built in wifi that supports a wide spectrum of wireless devices. You might not need every tool for every procedure. It is important for users to have sufficient RAM because the larger amount of RAM allows more programs to be executed simultaneously. The D620 system has two available SODIMM slots to support up to 4GB of RAM.However the end user can purchase a third party SATA drive larger than 100GB if they chose. The D620 has a dual core processor that makes it able to run multiple tasks efficiently. Since the Latitude is meant to be used for business purposes the parts are standardized throughout the device, so spare parts are easier to find for support. The D620 also has superior built in wifi that supports a wide spectrum of wireless devices. System Components. Media Bay Devices. Hard Drive. Hinge Cover. Keyboard. Memory. Display Assembly. Communications Cards. Coin-Cell Battery. Palm Rest. Modem. Processor Thermal-Cooling Assembly. Processor Module. Speaker. Microphone. PC Card Reader. System Board. Fan. Base. Flashing the BIOS. Model PP18L. Notes, Notices, and Cautions. J?a NOTE: A NOTE indicates important information that helps you make better use of your computer. Information in this document is subject to change without notice. Reproduction in any manner whatsoever without the written permission of Dell Inc.Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any November 2006 Rev. A01. Back to Contents Page. Base You can do so by touching an unpainted metal surface. Remove and discard the screw when installing this base, as the Back to Contents Page. Back to Contents Page. Before You Begin.

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the Recommended Tools. The procedures in this document may require the following tools. Small flat-blade screwdriver. Small plastic scribe Flash BIOS-update program CD. Turning Off Your Computer The computer turns off after the operating system shutdown process finishes. If your computer and attached devices do not automatically turn off when you shut Before Working I nside Your Computer. Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. A\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions in the Product I nformation Guide. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal Damage due to servicing that is not authorized by Dell is not Some cables have a connector with locking tabs; if As you pull connectors apart, keep them evenly Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. Computer Orientation Screw Identification. When you are removing and replacing components, print this section as a tool to lay out and keep track of the screws. The printout provides the number of I tuJ I I IjlluUL j, NOTE: This screw is optional Fan Module: Display Assembly Modem to. System Board: Display Bezel: Display Panel: Top of Palm Rest to. Computer Base: Base Plastics to. Palm Rest From Bottom: Hard Drive Carrier to. Hard Drive: Speaker to. Base Plastics: M2x3mm. System Board to. Base Plastics: Keyboard to Palm Rest: Display Hinges to Top Cover: Back to Contents Page. Back to Contents Page. Flashing the BIOS. If a BIOS-update program CD is provided with the new system board, flash the BIOS from the CD. If you do not have a BIOS-update program CD, flash the. BIOS from the hard drive.

Flashing the BIOS From a CD ES NOTE: If you use a BIOS-update program CD to flash the BIOS, set up the computer to boot from a CD before inserting the CD. Follow the instructions that appear on the screen. The computer continues to boot and updates the new BIOS. When the flash update is complete, the Flashing the BIOS From the Hard Drive The File Download window appears. The Save In window appears. The file downloads to your desktop. The file icon appears on your desktop and is titled the same as the downloaded BIOS update file. Back to Contents Page. Back to Contents Page If you ordered an internal card with Bluetooth wireless technology with your computer, it is already installed. Back to Contents Page. Back to Contents Page. Coin- Cell Battery Back to Contents Page. Back to Contents Page. Processor Module. Removing the Processor Module You can do so by touching an unpainted metal surface. Be careful not to bend the pins on the processor module. The ZIF-socket cam screw secures the processor to the system board. Take note of the arrow on the ZIF-socket cam screw. I nstalling the Processor Module Seating the processor module properly in the ZIF When the processor module is correctly seated, all four corners are aligned at the same height. If one or more corners of the module are higher than the See Flashing the BIOS From a CD -. Back to Contents Page. Back to Contents Page. Display Assembly. Removing the Display Assembly You can do so by touching an unpainted metal surface. Removing the Display Bezel You can do so by touching an unpainted metal surface. Removing the Display Panel You can do so by touching an unpainted metal surface. I nstalling the Display Panel Removing the Display Hinges You can do so by touching an unpainted metal surface. Back to Contents Page. Back to Contents Page. Fan You can do so by touching an unpainted metal surface. Back to Contents Page. Back to Contents Page. Hard Drive.

You also need the Drivers and Utilities CD for your Do not remove the hard drive while the computer is on, in IEj NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: Product I nformation Guide. Save the original packaging for storing or shipping the hard drive. If you use excessive force, you may damage the connector. Back to Contents Page. Back to Contents Page. Hinge Cover Q NOTICE: The hinge cover is fragile and can be damaged if extreme force is used. Be careful when removing the hinge cover. Removing the hinge cover in a different way than Lift the cover away from the computer going from the right Before installing the hinge cover, ensure that all cables are routed correctly. I mproper routing of the cables can cause damage to the cables. Back to Contents Page. Back to Contents Page. Keyboard. Removing the Keyboard You can do so by touching an unpainted metal surface. Be careful when removing and handling the Replacing the Keyboard Back to Contents Page. Back to Contents Page. Memory. Q NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance. IEj NOTE: Memory modules purchased from Dell are covered under your computer warranty. Your computer has two user-accessible SODIMM sockets, one accessed from beneath the keyboard (DIMM A), and the other accessed from the bottom of the I 1 I securing clips (2 per connector) No error message indicates this failure. If you do not feel the click, remove EIS NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. If you do not feel the click, remove Forcing the cover to close may damage your computer.

As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Starts Help and Supports Use Tools to view your computer information and. Back to Contents Page. Back to Contents Page. Communications Cards. Wireless Local Area Network (WLAN) Card. If you ordered a WLAN card with your computer, the card is already installed. If you are replacing a WLAN card, remove the existing card: If you feel resistance, check the connectors and realign the card, IEJ NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your WLAN card. Mobile Broadband Card. If you ordered a Mobile Broadband card with your computer, the card is already installed. If you feel resistance, check the connectors and realign the card. Wa NOTE: Do not insert a WLAN card into the Mobile Broadband card slot. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your Mobile Broadband Subscriber Identity Module (SIM) Card. A\ CAUTI ON: Before you begin any of the procedures in this section, follow the safety instructions in the Product I nformation Guide. PS NOTICE: Do not touch the SIM card connectors to protect the card from electrostatic discharge (ESD). To prevent ESD, hold the card in your hand before Back to Contents Page. Back to Contents Page. Modem Inside Your Computer ). You can do so by touching an unpainted metal surface. Back to Contents Page. Back to Contents Page. Microphone You can do so by touching an unpainted metal surface. Back to Contents Page. Back to Contents Page. Media Bay Devices.

IEd NOTE: If the device security screw is not present, you can remove and install devices while the computer is running and connected to a docking device Avoid pressing down on them or To install a device, push the new device into the bay until it clicks into place. Back to Contents Page. Back to Contents Page. Palm Rest You can do so by touching an unpainted metal surface. Back to Contents Page. Back to Contents Page. PC Card Reader You can do so by touching an unpainted metal surface. Back to Contents Page. Back to Contents Page. Speaker You can do so by touching an unpainted metal surface. Back to Contents Page. Back to Contents Page. System Board. Removing the System Board You can do so by touching an unpainted metal surface. The system board's BIOS chip contains the Service Tag, which is also visible on a barcode label on the bottom of the computer. The replacement kit for the I nstalling the System Board IEj NOTE: When installing the system board, ensure that you align the wireless switch on the base with the switch on the system board. See Before Working Inside Your Computer. Failure to do so may result in IEj NOTE: After replacing the system board, enter the computer Service Tag into the BIOS of the replacement system board. Follow the instructions on the screen. Back to Contents Page. Back to Contents Page. System Components. Damage due to servicing that is not authorized by Dell is Back to Contents Page. Back to Contents Page. Processor Thermal-Cooling Assembly. Removing the Processor Thermal-Cooling Assembly You can do so by touching an unpainted metal surface. NOTE: The processor thermal-cooling assembly may differ in appearance, depending on your computer configuration. However, the removal procedure is Replacing the Processor Thermal-Cooling Assembly You can do so by touching an unpainted metal surface. If either the processor or heat sink is replaced, Back to Contents Page.

Back to Contents Page Information in this document is subject to change without notice. Reproduction in any manner whatsoever without the written permission of Dell Inc.Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any November 2006 Rev. A01. Back to Contents Page. All rights reserved. Information in this document is subject to change without notice. As an ENERGY STAR partner, Dell Inc. Some features or media may not be available in certain countries. This support provides real-time and general health of health scans of your computing environment, software updates, your computing and relevant self-support information. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. See Power Management Modes.When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity. For information on how to activate and use the security management software that controls the fingerprint reader, see. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. Attach a microphone to the connector.When you receive your computer, the sensor is disabled. You can use the system setup program (see System Setup Program) to enable the sensor.

See Dell Wi-Fi Catcher Network Locator for more information. See Using Multimedia.Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. AC adapter connector Connects an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable. See the Dell documentation that came with your docking device for more information.Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installedno further installation or configuration is needed. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the ResourceCD). Creating a Restore Point 1. Click the Start button and click Help and Support. One battery is supplied as standard equipment in the battery bay. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer. Charge Gauge Before you insert a battery, press the status button on the battery charge gauge to illuminate the charge- level lights. The computer enters hibernate mode when the battery charge is at a critically low level. For more information about low-battery alarms, see Configuring Power Management Settings.

To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab. You cannot make the computer exit standby mode by pressing a key or touching the touch pad or track stick. NOTE: If you want to use a 9-cell battery to obtain Dell ExpressCharge, you need to use it in conjunction with a 90-W AC adapter. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Lift the cover away from the computer going from the right toward the left, and lay the cover aside. Be careful when removing and handling the keyboard. NOTE: When you replace the keyboard, ensure that the keyboard tabs are completely in place to avoid scratching the palm rest.Otherwise, your computer may not function at optimal performance. To add or replace a memory module in the DIMM A connector: 1. No error message indicates this failure. No error message indicates this failure. Forcing the cover to close may damage your computer. 6. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered. SIM card metal brackets (2) NOTICE: Do not touch the SIM card connectors to protect the card from electrostatic discharge (ESD). To replace the hard drive in the hard drive bay: 1. Follow the procedures in Before You Begin. If you use excessive force, you may damage the connector. 5. Slide the hard drive into the bay until it is fully seated. To install a device, push the new device into the bay until it clicks into place.Each key on the keypad has multiple functions. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. Puts the computer into hibernate mode.

Dell QuickSet is required (see Dell QuickSet Features).For information on how to activate and use the security management software that controls the fingerprint reader, see Security Management Software. You can purchase additional caps by visiting the Dell website at www.dell.com. 1. Pull the cap off the track stick. The taskbar is located in the lower-right corner of your screen. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. Dell QuickSet allows you to enable or disable the ALS feature. You can also adjust maximum and minimum brightness settings that are activated when you enable the ALS feature. For more information. NOTE: Rebooting the computer returns the ambient light sensor to the last setting of enabled or disabled. NOTE: The ambient light sensor adjusts the display backlighting on your portable computer only. Send the computer through an X- ray machine or have it hand-inspected. Ensure that you have a charged battery available in case you are asked to turn on the computer. Keep the tray closed when you are not using the drive. NOTE: If you use a module that shipped with another computer, you need to install the drivers and software necessary to play DVDs or write data. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. Online Services You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call will be routed appropriately. Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and 2969 3191 Dell Precision) Hong Kong. Vincent and the General Support toll-free: 1-877-270-4609 Grenadines Website: support.ap.dell.com Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Singapore Technical Support (OptiPlex, Latitude, and (Singapore) toll-free: 1800 394 7488. The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves. What You Need to Establish a WLAN Connection. If Wireless Network Connection does not appear, you may not have a wireless network card. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless activity indicator on or off. The user's guide is available through the Windows Help and Support Center (or on the CD that accompanied your card if you purchased it separately from your computer). The user's guide is also available on the Dell Support website at support. dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control Wi-Fi network connections. To access the Help and Support Center, see Windows Help and Support Center.

Video type: integrated on system board, hardware accelerated Data bus integrated video Video controller Intel Extreme Graphics Video memory Integrated video 256-MB or 512- MB of shared system memory. Local integrated memory is 64 MB. Up. If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection. To remove the blank, see Removing a Card or Blank. Extended Cards An extended PC Card (for example, a wireless network adapter) is longer than a standard PC Card and extends outside the computer. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card. NOTICE: Click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer. See Replacing the Battery. 4. Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. If necessary, consult a representative of Dell Inc. The following information is provided on the device or devices covered in this document in compliance. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. NOTE: The smart card feature may not be available on your computer. About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The smart card slot is located below the PC Card slot. A primary (or system) password, an administrator password, and a hard drive password all prevent unauthorized access to your computer in different ways. The following table identifies types and features of passwords available on your computer.