Intermec 6820 Printer Manual

Intermec 6820 Printer Manual

Before you work with the 6820 Printer, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. 6820 Series 80-Column Printer User’s Manual. Data input is normally pro- vided by hand-held or mobile computers. A deep paper tray, which holds up to 200 3-ply forms (about 2” or 5 cm thick) is un- der the printer mechanism. See “In- side Sales” for ordering information and part numbers.Each printer communicates with a mobile computer through the 25-pin data communications connector (wall mount printer) or mobile computer socket (in terminal holder, remote terminal holder, or vehicle dock). Three indicators blink when there is a problem. The three buttons adjust and align the paper. Indicators PAPER OUT. These hinges have a tension screw (turn clockwise to tighten, turn counterclockwise to loosen), should you need to adjust them. Internal Power Module The alternating current (ac) power module, or the ac foot, is available for fixed mount and portable printers —. Below are the width, height, and depth di- mensions for the Wall Mount Printer. Reset button Wall Mount Printer The wall mount printer has the reset button on the right hand side of the printer case. Front of printer Printer. Note: Remove the printer battery when storing a printer for over 30 days. After storage, reinstall the battery and connect the printer to an external power source for at least 14 hours, to recharge the battery. The print head adjuster has five notches between the print head and the platen for different paper thicknesses. S The fixed mount printer holds up to 200 3-ply forms (about 2” or 5 cm thick). S The portable printer holds up to 50 3-ply forms (about an inch or 2.5 cm thick).

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The compact paper tray is filled in this illustration 6820 Series 80-Column Printer User’s Manual Chapter 2 Operation. Paper for the 6820 Printer has perforated strips that fit onto the pinfeed holder pins, guiding the paper into the printer. This paper is sold separate- ly in 1-, 2-, or 3-ply forms. An empty printer autofeeds new paper approxi- mately 0.1” (0.25 cm) beyond the top of the paper bail. Ensure that the paper passes through the paper slot when the printer begins to print. 6820 Series 80-Column Printer User’s Manual. See part B in the following illustration. See part B in the following illustration. 1. Top (display) of computer inserted in terminal slide retainer 2. Docking connectors This illustration shows a 700 Series computer. 6820 Series 80-Column Printer User’s Manual. Disconnect the printer power cable when jump-starting the vehicle. Clean the external surface of the printer using a soft cloth moistened with mild soap and water, a good quality cleaner, such as MICRO-CLEAN II, and if necessary, rubbing alcohol. Permanent damage to the printer cover will occur if such glass cleaners are used. CAUTION: Do not use abrasives or solvents (or any product containing these substances) to clean any part of the unit. Permanent damage to the printer will occur if such substances are used. Replace the rib- bon frequently to prolong the life of the print head. Do not detach the print head unit. 6820 Series 80-Column Printer User’s Manual Mask spring Print head. Print head locking tabs Print head (lifted aside) Mask spring Paper bail (raised) 6820 Series 80-Column Printer User’s Manual. See Chapter 4, “Using the 6820 Printer Configuration Utility” for information on using the configuration utility to reflash your printer. This chapter describes how to install and use the configuration utility. Be- fore using the configuration utility, you must connect your host computer to your printer, go to page 35 for instructions.

Any one ver- sion of this module, but not all three versions, can appear in the 6820 Printer Configuration Utility “FONTS” directory and install on the 6820 Printer. Below are the operating systems for which the configuration utility is written. Select your operating system, then go to that page to begin instructions for your particular con- figuration utility. You can modify the working configuration by using one of the Modify Printer Configuration options. Exit from the Configuration Utility Program If you click Exit, a message appears to prompt whether you want to exit. Selecting a File Name You can select the drive, directory, and file name with your pointing de- vice, using standard MS Windows file selection methods. Click From Printer from the Main Menu to display a warn- ing message (as shown below) and indicate that the printer’s configuration will overwrite the working configuration. This utility communicates with the 6820 Printer to find out the current parameter settings and which font modules are loaded. The name, version, and size of these font modules are then displayed on the Get From Printer screen. The amount of printer flash memory to spare, after being loaded with the selected fonts, is shown (in kilobytes) in the Space box. Click OK to for the system to connect to the printer and transfer the configuration, or click Cancel to return to the Main Menu without updating the printer. An error message (as shown be- low) is displayed informing you that the configuration was not saved. The Configuration Utility application program and applicable DLL files are extracted to this subdirectory. Dis- connect the Bluetooth adapter before continuing (gray cable beneath the printer mechanism). Disable Microsoft ActiveSync Serial Port Connections. COM Port This utility is flexible in which COM Port to use to communicate with your printer.

Note: If an “Unable to open COM Port x to printer” message appears in the text box, as shown in the following example, another software application may be using the selected COM Port. The Fonts Available for Update list shows font files that are available. The Fonts Selected for Update list show fonts that are to go to the printer. S Formats the printer flash for font updates and writes new font files to the printer for any fonts in the Selected list. The control program is named NPFL6820.MOD. Default Printer Settings The following settings are the defaults for your 6820 Printer: Zero Print Option Autofeed Configuration Protocol. Connect Bluetooth Adapter If your 6820 Printer has a Bluetooth adapter, be sure to connect this adapter after you finish reconfiguring the 6820 Printer fonts and exit the Configuration Utility (gray cable beneath the printer mechanism). Click OK, then close the ActiveSync application. 6820 Series 80-Column Printer User’s Manual — Chapter 4 Using the 6820 Printer Configuration Utility. These control code definitions are organized by categories of functions. The following methods assist in locating control codes easily: S Alphabetically organized (complete list)—. Characters and controls codes are read from this buffer and acted upon to form the print buffer.The carriage position is moved to the start of the line. Format Decimal 6820 Series 80-Column Printer User’s Manual Chapter 5 Control Code Definitions ASCII ASCII. The factory default is 10 seconds. Format Decimal. Format Decimal 27 67 0 n 6820 Series 80-Column Printer User’s Manual Chapter 5 Control Code Definitions ASCII 1B 3C ESC “ Format Decimal 27 78 n 6820 Series 80-Column Printer User’s Manual Chapter 5 Control Code Definitions ASCII 1B 51 n ESC “Q”. Note that this function is not supported in DBCS.Format Decimal 27 20 6820 Series 80-Column Printer User’s Manual Chapter 5 Control Code Definitions ASCII 1B 47 ESC “G”.

S Tabs may range up to maximum width for character and printer size. S All previous tab stops are cleared when new tab stops are set. If the left margin is changed after the horizontal tabs are set, tab stops are cleared. ASCII ASCII 1B 44 n1 n2.Format Decimal 27 98 c n1 n2.They can also install in flash at the time of manufacture or service. A printer tool kit is available for installing selected font modules. The following double-byte character sets are supported by the 6820 Printer. DBCS Font Module NFT00936.MOD 936. The following es- cape sequence may be used to select international character support, and is only allowed for codepage 0. All other codepages use direct character code mapping to select the appropriate font for rendering. Note that this function is only used with the default character set. A user-defined character set must be selected by ESC 6820 Series 80-Column Printer User’s Manual Chapter 5 Control Code Definitions. Format Decimal 27 43 n d1. A graphic string that exceeds the length of the print line is discarded.Each 8-inch line can accommo- date 960 columns of graphic dots. A graphic string that exceeds the length of the print line is discarded. 6820 Series 80-Column Printer User’s Manual Chapter 5 Control Code Definitions. Paper End Detection Position Abcdef. (area 1) Perforation (area 1) Abcdef. 6820 Series 80-Column Printer User’s Manual (area 2) 0.75 inch (or more).Xyz 1.8333 inches (11 lines) (area 3).Xyz. Once the last page of the fanfold paper stack is in the printer, and the print head has advanced past this Paper End Detection line, printing is no longer reliable. Once your 6820 Printer is upgraded to Bluetooth with this adapter, the 6820 Printer no longer supports NPCP (Norand tions Protocol), and instead prints using the Epson DTR mode. To reenable Bluetooth functionality after you finish pass through printing, press a button on the control panel to wake the printer.

To wake the Bluetooth adapter, the 6820 Printer is powered on by any button push on the printer control panel. There are two ways to shutdown the Bluetooth. S Link Loss — The 6820 Bluetooth adapter is able to recover from bro- ken Bluetooth connections, including out-of-range, interference, power failure, or other conditions resulting in a broken connection.Diagnostics Capabilities The Bluetooth radio settings are available to a user. The 6820 Bluetooth adapter sends a print out of Bluetooth information to the printer upon re- ceiving a message from a 700 Series or CK60 Handheld Computer in a terminal holder. Do the following to use this application: 1 Insert the 700 Series or CK60 Handheld Computer in the terminal holder on the 6820 Printer. The test configuration must include a portable computer con- nected to the 6820 Printer, continuously printing the letter “H”. At least 6dB of margin below the relevant limits must be demonstrated. If there is no reaction from the printer after you press a key on the control panel, or only the green power light blinks, verify that the power cables are properly connected between the printer mechanism and its power source (internal battery, vehicle cable, or ac). Note: In this position, the right back edge of the printer mechanism may touch the pivot frame. Be sure to do the screws in the order given. The position of the print head should NOT touch the pivot frame or press nut. If it does, the power system is all right. If it does not, press the printer reset button. If the power indicator still does not light, check the power cable, by connecting it to a different printer. After the reset button is pressed, the LEDs (on the printer control panel) indicate the progress of POST. The first LED to light should be the power indicator (Green LED). If a POST failure is detected, the printer emits one of the following printer LED error codes and beep sequences. POST Error Codes Long Short.

It continues to produce this symptom, until the configuration block error is corrected. No LEDs light. This error may be caused by a flash write error or merely lack of proper printer configuration. Device errors are dis- played on the LEDs and emitted by the beeper. The printer then does a warm reset (soft reboot) upon error or completion of the self-test report. This identifies the printer type used, in this case the 6820.Take note of these lines when reading the self-test report.An example of that rotating pattern is shown below. If incorrect, adjust the zero print option, see page 32 for instructions. Use the 6820 Printer Tool Kit to reload this file or send for hardware repair. Check battery or power supply. If battery, recharge or replace (see page 15 for instructions). If still resistant, mask spring is bent or damaged is bent or damaged. 6820 Series 80-Column Printer User’s Manual Solution Ensure fewer than 200 3-ply sheets in the deep paper tray and fewer than 50 3-ply sheets in the shallow paper tray. Do NC4000 Power Supplies work with the 6820 Printer. In some cases, printing while charging mobile computers Do off-the-shelf 25-pin cables work between the dock and the 6820 Printer? Printer self-test prints most of the information contained in the Diagnostic Memory for remote and end-user diagnostic access. Diagnostic Information Field. Set A2D value. Form number where Head Jam occurred. Carriage Position where Head Jam occurred. 6820 Series 80-Column Printer User’s Manual Chapter 7 Troubleshooting and Diagnostics Stored as 2 bytes 2 bytes. Commands that fail return the four character sequence: Commands that are accepted return the four character sequence: NAK 6820 Series 80-Column Printer User’s Manual ACK. The length of the service name is limited to 32 bytes.

D1, Sets the Inquiry Scan timing parameters 4096,18 “D11024,512 “ S4 PIN Code — Pin code can be NULL and as long as 16 characters “S4%00” NULL PIN code “S4MyPinCode ” 6820 Series 80-Column Printer User’s Manual. The default settings are also included. 6820 Series 80-Column Printer User’s Manual. Sets, User Defined Char. Sets, User Defined Char. Sets, User Defined 6820 Series 80-Column Printer User’s Manual Page. Sets, User Defined Char. Sets, User Defined Char. Sets, User Defined 6820 Series 80-Column Printer User’s Manual Page. Sets, User Defined Page Formatting Page Formatting General Printer Control Char. Escape: defines start of escape sequence. Space Character Delete: deletes last character in print buffer. 6820 Series 80-Column Printer User’s Manual Page. To restore the printer to these defaults, see page 10 for instructions. The default settings listed below can be restored to the printer, as described in Chapter 4, “Using the Configuration Utility.”. This appendix contains a sample print job from each font available on your 6820 Printer. You can perform these tests yourselves. Load the font of choice from the Toolkit CD into flash memory. Simplified Chinese Character Set This program generates a text file, GB2312.TXT, that to copy to a 6820 Printer. The textfile illustrates the use of the Simplified Chinese character set. Install the Simplified Chinese character font, NFT00936.MOD, in the printer flash using the configuration tool to have GB2312.TXT print. The textfile illustrates the use of the JIS character set. Install the JIS char- acter font, NFT00932.MOD, in the printer flash using the configuration tool to have JIS932.TXT print correctly. Those in italics are figures, those in bold are tables. The Files Index is to assist you in locating descriptions for device drivers, applica- tions, utilities, batch files, or other files within this publication. 6820 Series 80-Column Printers User’s Manual.

See Line feed, Line spacing, Mar- gins, Page length, Perforation Page length set page length (inches), 69 6820 Series 80-Column Printers User’s Manual set page length (lines), 69 Perforation cancel skip over perforation, 72 set skip over perforation, 71. Get access to our lowest prices by logging in.We are a GSA contractor under FSS Schedule 70. For GSA ordering assistance, call 1-877-356-9966. For paper out errors, load paper and press the Set Page button before printing begins. Press the Form Feed button to load the paper to the top of form. The following table provides a listing of printer failure indicators and describes what they mean. Printer Failure Indicators. Sets of Beeps 1 beep 1 set of 2 beeps 1 set of 3 beeps 1 set of 4 beeps 1 set of 13 beeps 2 sets of 2 beeps 2 sets of 3 beeps 2 sets of 4 beeps 5 sets of 2 beeps Paper Out Off Off Off Off Off Off On Off 5 blinks Head Jam Off Off Off Off Off 2 blinks Off On 5 blinks Low Batt Meaning On 2 blinks 3 blinks 4 blinks Off 2 blinks Off Off 5 blinks 12 V under voltage fault (Low Battery) 12 V over voltage fault (Input Voltage too high) 24 V under voltage fault (internal power supply failure) 24 V over voltage fault (internal power supply failure) Configuration error printhead over temperature Paper Out Head Jam Paper feed current fault (Possible paper jam or feed motor failure) printhead over current (printhead failure) Home switch failure printhead short (printhead failure) Operating System software failureOff 3 blinks 4 blinks OffNote: The most common errors are Paper Out, Low Battery, and Head Jam. Status indicators on the front panel alert you to these errors. Please use the box above to search for any other information.Using the 6820 Printer. Use this chapter you will find these sections Learning About the Printer Models Guidelines for Operating the Printer Understanding the Control Panel Using the Reset Button Understanding the Power Supply OptionsLocation of the raised printer mechanism.

Both the fixed mount printer and the portable printer have a reset button on the left-hand side of the Reset ButtonChapter 1 - Using the 6820 Printer. Using the Reset ButtonChapter 3 - The cable is not attached to the reset switch. Understanding the Font Modules. Ignore this cable attached to your 6820 nft00000.mod - Before connecting to your PC, locate and disconnect the gray terminal holder ribbon cable connector from the floor of the printer. Operating the Printer Configuration Utility. The Printer Configuration Utility consists of a list of the following:.Click the Set 6820 Configuration button to change printer setting and send those settings to view the current printer configuration.To communicate with your PC to the port on the printer mechanism, next to the.Configuring the 6820 Printer. To start the Printer Configuration Utility. Communicating with the PrinterChapter 3 - message appears when you. Unable to open COM port xChapter 3 - Error Messages. Error Type Timeout Error Message. Unable. Decimal 127 Hex 7F ASCII DELControl Code Definitions. Cancel Line. Discards all of the print line (usually at the left margin),.and repositions the pointer to left justification. Decimal 13 Hex 0D ASCII CR. Note: You can add an automatic. Line Feed. Perform Line FeedThe position of. Set Print Position (absolute). The distance specified is also ignored in effect. Chapter 4 - Control Code Definitions. Perform Master Reset. Initializes the printer and restores factory installed printer defaults. The values for n1 and n2 determine the distance, as follows:Set Page Length (inches). Sets the length. Perform Horizontal Tab. Moves the print position to each tab position is the terminating character.If a vertical tab, and the next tab stop. The tab.positions, set. Format. Decimal 9 Hex 09 ASCII HT. Set Horizontal TabsVertical tabs are not affected by subsequent changes in line spacing. Format. Decimal 27 66 n1 n2. nk NULPerform Vertical Tab. Prints the contents of the. Definitions.

Clear Horizontal Tabs. Clears all horizontal tab stops. Decimal 11 Hex 0B ASCII VT. Set Vertical TabsA full 256 character set.Italic. These 12 are 64 international characters stored in ROM, 32 in Roman and 32 in these codes available, but only 12 characters at reset. Control Code Definitions. Select National Character Set. By default, code page 0 is not provided for n is the country code, as shown. The selected set stays in effect until you select a new international character set.Chapter 4 - If the report does print after resetting, then the printer is all indicator lights turn on page 81. For more information on these error codes, see. 80-Column Printer User ManualTroubleshooting and Maintaining the 6820. If the beep codes and LEDs do not indicate the listed conditions, but the printer does not respond to the PC, then the problem. Troubleshooting Using the Power-On-Self-Test (POST). When you reset the printer, a POST runs to indicate the cause of any POST errors. POST Error Codes. Long Beep 0 0 0 1 1 1 1 0 Short Paper., access printer diagnostics, update software, and install new fonts. 3 Press the Reset button to your PC. Only runtime errors or fatal errors are reported until the next time the printer is.It sounds like it's trying to run but can't (goes on, can set for drying, etc) just won't run For further details, see. Please try again.Please try again.Please try your search again later.To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness. Search support or find a product: Search Our apologies No results were found for your search query. Tips To return expected results, you can: Reduce the number of search terms. Each term you use focuses the search further. Check your spelling. A single misspelled or incorrectly typed term can change your result.

If so, follow the appropriate link below to find the content you need. Our apologies Search results are not available at this time. Please try again later or use one of the other support options on this page. No results were found for your search query. If so, follow the appropriate link below to find the content you need. It also indicates whether each printer model is likely to work when printing from the IBM System i products. It also indicates whether each printer model is likely to work when printing from the IBM System i products using LPR, PJL, SNMP, IPP, or a PC5250 printer session. IBM support does not actively search for information about new or different printers. This document is updated on an as needed basis. Refer to the printer hardware documentation or visit the printer manufacturer's website to locate the printer's specifications to make the determination if it will work with the IBM i. What specifications to look for: Emulation or Printer Languages, or search on PCL. Or, create a printer configuration and see if it works.It also indicates whether each printer model is likely to work when printing from a System i using LPR, PJL, SNMP, IPP, or a PC5250 printer session. In some cases, information on a particular printer model is based solely on what has been shown to work with other similar printer models. Note: Therefore, there are no guarantees that the information on any particular printer model is correct. If you are looking for information on a printer model that is not listed in this document, please refer to your printer manuals, search on the manufacturer Web site, contact the manufacturer directly to determine what printer data streams are supported on the printer, or look at the information listed for similar printer models. Note: In many cases, this document will list similar printer models that support the same printer data streams.

This can be an indication of how well the new printer model will work with a System i using LPR, PJL, SNMP, IPP, or a PC5250 printer session. We will do what we can to help determine how best to print to your printer from your System i. Furthermore, the printer might need to be in a particular emulation mode to work well with the System i. It is recommended that you first determine the current emulation mode for the printer and then look through the list to determine the printer capabilities and the MFRTYPMDL for HPT or the PDT File for PC5250 setting that is needed. For best results, these printers should be in IBM or Epson emulation mode, if possible. However, the supported emulation modes will still determine the printer capabilities and the MFRTYPMDL for HPT or PDT File for PC5250 setting that is needed. For best results, these printers should support HP PCL3, HP PCL5, HP PCL6, or IBM PPDS, if possible. It is generally recommended to use PJL or SNMP whenever possible. However, using LPR, IPP, or a PC5250 or third-party printer session are also viable options. However, you should still have the option of using Host Print Transform (HPT). Note2: Intermec printers may have a Honeywell label on them. Label, Ticket and Tag Printers This article contains information about printing from a System i to an Intermec printer that uses an EasyLAN 10e, 10i, 10i2 or EasyLAN Wireless Model AW01 and AW02 adapter. This article also contains a Microsoft Word document attachment that has detailed instructions on how to create the modified WSCST object on your system. Note: The modified WSCST object does not give the System i the ability to generate an IPL, Fingerprint, or Direct Protocol printer data stream needed to print labels. The end user must develop an application that will create the IPL, Fingerprint, or Direct Protocol programming language (depending on the model of the printer) to print labels.

The modified WSCST object will then convert the data in the spooled file from EBCDIC to ASCII and pass the IPL, Fingerprint, or Direct Protocol print data to the Intermec printer without adding any printer controls that would not be supported by the printer hardware. Other Printer Data Streams The following is information on printer data streams that are referenced in the above printer tables, but that are not listed in the Printer Data Stream section below:These protocols are not supported by Host Print Transform (HPT), but HPT should pass the the Fingerprint and Direct Protocol data streams to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST). This printer language is not supported by Host Print Transform (HPT), but HPT should pass the IPL data stream to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST). This printer language is not supported by Host Print Transform (HPT), but HPT should pass the CPCL data stream to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST). This printer language is not supported by Host Print Transform (HPT), but HPT should pass the DPL data stream to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST). This printer language is not supported by Host Print Transform (HPT), but HPT should pass the EPL data stream to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST). This printer language is not supported by Host Print Transform (HPT), but HPT should pass the Ex-PCL data stream to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST).

This printer language is not supported by Host Print Transform (HPT), but HPT should pass the ZPL data stream to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST). Click on the arrow in front of any section to read the explanation. The headings are Printers, Printer Data Stream, Host-Based or Windows Only, PDT File for PC5250, MFRTYPMDL for HPT, LPR, PJL, SNMP, and IPP. Printers The Printers column contains the name of each printer, or printer series. The printers are grouped by type of printer (for example, laser printers, color laser printers, ink jet printers, dot matrix and line printers, and multi-function printers) and are generally listed in ascending order. An attempt is made to have an entry for each ASCII printer from a particular manufacturer, whether they are currently marketed by that manufacturer or not. Printer Data Stream The Printer Data Stream column lists the printer data streams supported by each particular printer. Support for these can differ depending on the data stream. Some popular printer data streams include:Printers that use this printer data stream will work with Host Print Transform (HPT) and might work with a PC5250 Printer Definition Table (PDT) file. EPL2 is a text based language that uses all keyboard accessible characters to communicate with all other Eltron label printers. These printer languages are not supported by Host Print Transform (HPT), but HPT should pass the EPL1 data streams to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST). It is unknown at this time whether HPT will pass the EPL2 data stream to the printer untouched when configured to use the QWPDEFAULT system-supplied Workstation Customizing Object (WSCST).